Can I pause my Cutlistor subscription?

Yes. Any paid plan can be paused for 1, 2, 3 months at a time from the Billing screen. You are not charged while paused, and there is no limit on how many times you can do it.

Do I lose my projects and stock library if I pause?

No. Nothing is deleted. Your saved projects, stock inventory, materials and settings are exactly as you left them when you come back. Pausing only stops billing and access - it never touches your data.

Can I still use Cutlistor while it is paused?

No - that is the trade. A pause stops billing, so it also stops access to the paid app for the duration. If you need occasional access instead, the free browser optimizers keep working without an account, and you can resume your plan early at any time.

What happens to the part of the month I already paid for?

It is credited. When you pause mid-cycle, the unused portion of that billing period becomes a credit that is applied against your first invoice when the plan resumes, so you do not pay for days you were locked out.

Do I have to remember to restart it?

No. You choose the length up front and billing and access restart automatically on that date. You get an email confirming the pause, a check-in partway through, and a reminder a few days before billing restarts, so the charge is never a surprise.

Can I resume before the pause is up?

Yes, at any time and in one click, from Billing or from any of the pause emails. The length you pick is only the latest it restarts by itself - it is not a lock-in. You come back on the same plan at the same price, and billing simply restarts from the day you resume.

Should I pause or just cancel?

If you expect to come back, pause. Cancelling ends the subscription and you would have to buy a new one at whatever the price is then, whereas a pause keeps your existing plan and price. If you are not coming back, cancel - we would rather you did that than paid for something you do not use.

Is pausing cheaper than paying yearly?

It depends on your pattern. If your work stops for a few months a year, pausing costs nothing during those months. If you use it lightly but all year round, yearly billing is the better saving - $99 instead of $144, about 31% off. You can also do both.

Pause your Cutlistor subscription between projects

Most workshops do not cut sheets every month. Rather than have you cancel and lose your setup, any paid plan can be paused: billing stops, your projects and stock stay exactly as they are, and everything restarts on a date you choose.

Pause my plan See pricing

Pausing is done from Billing inside your account - you need to be signed in with an active plan.

At a glance

Pause length: 1, 2, 3 months
Cost while paused: Nothing
Times you can pause: No limit
Your projects & stock: Kept, untouched
App access while paused: No - that is the trade
Coming back early: Any time, one click
Restarting: Automatic on your chosen date

How it works

Open Billing from your dashboard.
Choose a pause of 1, 2 or 3 months.
Billing stops immediately and the unused part of the current period is credited.
A few days before the end we email you, then the plan restarts on its own at your normal price.

Need longer than 3 months? Pause again as soon as it restarts - there is no cap on how many times you can do it.

Three ways people actually use it

All three are normal. The point of each is that you keep your plan and your price instead of buying a new subscription later.

The kitchen fitter with a quiet winter. Work dries up in December. They pause for 3 months in early December, pay nothing for December, January and February, and the plan restarts by itself in March when the first job of the year is booked. Total saved: three months of subscription.
The hobbyist between builds. They finish a wardrobe and have nothing lined up. They pause for 1 month. Three weeks in, a friend asks for a set of shelves. They hit Resume and are back on the same plan the same day. The remaining week is not wasted; billing simply restarts from when they resumed.
The shop that only batches twice a year. They cut in spring and autumn. They pause for 3 months, resume for the month they need, then pause for 3 months again. There is no limit on how many times you can do this, so a plan can genuinely cost a few months a year rather than twelve.

What the billing actually looks like

Using Pro at $12 a month, billed on the 1st. Say you pause on the 15th, halfway through a month you have already paid for.

When	What happens	You pay
1st	Normal monthly charge	$12
15th	You pause for 2 months. The 15 unused days become a credit on your account.	Nothing
While paused	No invoices are generated at all. No access to the paid app.	Nothing
On resume	A new month is charged, minus the credit for those 15 days.	about $6
Month after	Back to the normal cycle	$12

The short version: you never pay for a day you were locked out, and pausing never costs you money. The exact credit depends on how far into the period you pause.

What a pause does not do

Stated plainly, because a pause that quietly cost you something would be worse than cancelling.

It does not keep the app open. You cannot use paid features while paused. The free optimizer still works in the browser without an account.
It does not delete anything. Projects, stock, materials and settings are all still there when you come back.
It does not change your price. You resume on the same plan at the same rate, which is the main reason to pause rather than cancel and re-buy later.
It does not need a support ticket. You do it yourself from Billing, and you can resume early from the same place.

If your work is light but constant, pause is the wrong tool

Pausing suits work that stops - a quiet winter, a season between fit-outs. If instead you use Cutlistor a little bit all year, yearly billing is the better answer: it is between 16% and 31% cheaper than paying month to month, and there is nothing to remember.

And if you only need a handful of layouts a year, do not pay us at all - the free tier is genuinely usable for that, and we would rather you used it than paid for capacity you do not need.

FAQ

Can I pause my Cutlistor subscription?: Yes. Any paid plan can be paused for 1, 2, 3 months at a time from the Billing screen. You are not charged while paused, and there is no limit on how many times you can do it.
Do I lose my projects and stock library if I pause?: No. Nothing is deleted. Your saved projects, stock inventory, materials and settings are exactly as you left them when you come back. Pausing only stops billing and access - it never touches your data.
Can I still use Cutlistor while it is paused?: No - that is the trade. A pause stops billing, so it also stops access to the paid app for the duration. If you need occasional access instead, the free browser optimizers keep working without an account, and you can resume your plan early at any time.
What happens to the part of the month I already paid for?: It is credited. When you pause mid-cycle, the unused portion of that billing period becomes a credit that is applied against your first invoice when the plan resumes, so you do not pay for days you were locked out.
Do I have to remember to restart it?: No. You choose the length up front and billing and access restart automatically on that date. You get an email confirming the pause, a check-in partway through, and a reminder a few days before billing restarts, so the charge is never a surprise.
Can I resume before the pause is up?: Yes, at any time and in one click, from Billing or from any of the pause emails. The length you pick is only the latest it restarts by itself - it is not a lock-in. You come back on the same plan at the same price, and billing simply restarts from the day you resume.
Should I pause or just cancel?: If you expect to come back, pause. Cancelling ends the subscription and you would have to buy a new one at whatever the price is then, whereas a pause keeps your existing plan and price. If you are not coming back, cancel - we would rather you did that than paid for something you do not use.
Is pausing cheaper than paying yearly?: It depends on your pattern. If your work stops for a few months a year, pausing costs nothing during those months. If you use it lightly but all year round, yearly billing is the better saving - $99 instead of $144, about 31% off. You can also do both.